Refund Policy

Envirosult

Consulting Services Refund & Cancellation Policy

Effective Date: July 11, 2026

Envirosult appreciates every donation made in support of our mission.

Because donations directly support our environmental education and community initiatives, all donations are considered final once processed.

Refunds are generally not available after a donation has been successfully completed.

If you believe a donation was made in error, please contact us promptly so we can review the situation.

Thank you for supporting Envirosult and helping us provide safe drinking water information to communities.

  1. General Policy

Because consulting services are based on customized professional expertise and dedicated time, all fees for completed work, strategy sessions, and delivered milestones are non-refundable.

Payments made for upfront retainers or project phases are considered earned against the time and resources allocated by our team.

  1. Project Cancellation

Clients may request to cancel ongoing services at any time under the following conditions:

  • Completed Work: No refunds will be given for project phases or hours already completed.
  • Future Work: If you cancel a project before a new phase begins, any unearned deposits for future work will be returned.
  • Notice Period: Notice of cancellation must be sent in writing at least 5 business days before the next scheduled milestone.
  1. Our Quality Commitment

We want you to be completely satisfied with our partnership. If we fail to meet the specific goals outlined in our project agreement due to an error on our part, we will work with you to fix it.

If a resolution cannot be reached, requests for partial refunds or fee adjustments will be reviewed on a case-by-case basis at our sole discretion.

  1. Errors and Technical Issues
  • Billing Mistakes: If you are accidentally charged twice or face a technical billing error, a full refund for that mistake will be issued immediately.
  • Dispute Window: Please review all invoices carefully. Any billing disputes must be submitted in writing within 7 days of the invoice date.
  1. Contact Information

If you believe a payment was processed in error, please contact us immediately at mgreen@envirosult.com

If you have any questions or need to submit a written request regarding your account, please reach out to us at:

Envirosult

203 G Long Plantation
Lafayette, LA 70508
Email: mgreen@envirosult.com
Phone: 337 224 0987

Or Click Here to be taken to our Contact Us page

Last revised on July 11, 2026